Service takes a fresh, new
to a fundamental workplace skill, no matter what business you're in.
This class helps employees understand in a creative way why we should all be committed to providing good customer service.
No matter what our job is, we serve both internal customers (co-workers and managers) and external customers (other
departments and the general public). Your workplaces will be enriched by developing a better service attitude.
We discuss common workplace frustrations, get the chance to share some frustrating experiences, and we deal with both
telephone staff and those who greet their customers primarily in person.